The Arc GoTo Terms and Conditions
Effective Date: 9/22/2025
By opting in to receive SMS messages from The Arc of Tri-Cities (“we,” “us,” “our”), you agree to these Terms and Conditions (Terms).
SMS Messaging Service
By providing my phone number, I consent to receive SMS text messages from The Arc of Tri-Cities for appointment reminders, marketing messages, and general two-way communication about serving individuals with developmental disabilities and their families. Message and Data Rates may apply.
Message Frequency
You will get more than one message from us unless you opt-out, and while messaging frequency varies, you will likely receive up to 4 messages per month. The Arc of Tri-Cities reserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages. The Arc of Tri-Cities and carriers are not liable for delays or undelivered messages.
Message and Data Rates
Message and data rates may apply based on your mobile carrier’s terms.
Privacy Policy
Your information will be handled in accordance with our Privacy Policy.
Cancellation/Opt-Out Instructions
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed.
Help/Customer Support
Text the word HELP for support. You may also contact us directly at admin@arcoftricities.com or at 509.783.1131.
Liability
We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.
Data Collection
We are committed to protecting your privacy and ensuring the security of your personal information, including mobile data. Your data will not be shared with third parties for marketing purposes. Your data will not be transferred to external organizations.
If you have any questions or concerns regarding your data or this privacy policy, please contact us at: info@arcoftricities.com or call 509.781.1131
We do not share, sell, or disclose your personal information to third parties for marketing or promotional purposes.
We implement appropriate measures to prevent unauthorized access, sharing, or disclosure of your data.
Your information is handled securely and in accordance with applicable data protection laws.