The Arc of Tri-cities GoTo Privacy Policy
Effective Date: 9/22/2025
The Arc of Tri-Cities (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how The Arc of Tri-Cities collects and uses information about you when you opt-in to receive SMS messages from us.
Information We Collect
When you opt-in to receive SMS messages, we collect:
· Your phone number
· Consent to send SMS messages
· Your email address
· Your basic contact information
· Your messaging history
How We Collect Your Information
We may collect your information directly from you, such as when you complete a form or contact us or automatically, such as when you interact with our website.
How We Use Your Information
We use your information to:
· Send you the SMS messages you’ve opted in to receive
· Provide updates, promotions, or other relevant content based on your preferences
· Choices and Controls
· To operate our business
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. You can review our Terms for additional information about the opt-out process.
To Whom We Disclose Your Information
We may disclose your information to our affiliated companies; to third party service providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition, reorganization, restructuring, financing transaction or sale of assets; as required by law or administrative order; to assert claims or rights or to defend against claims.
We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.
Protection of Information
We take steps to protect your information against unauthorized use or disclosure.
Updates
We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.
How to Contact Us
You can reach us by texting the word HELP for support to 509.781.1131. You may also contact us directly at info@arcoftricities.com.
SMS Messaging Policy
The Arc of Tri-Cities may send customer care messages and account notification messages to your mobile device. Message frequency may vary. On average, you may receive 1-2 messages per month.
Message and data rates may apply. For help or assistance, reply HELP to any message or contact The Arc of Tri-Cities directly. To opt out of receiving messages, reply STOP at any time.
Your information will be handled in accordance with our privacy policy: https://arcoftricities.com/the-arc-of-tricities-go-to